Accommodation rules

The hotel room is provided to guests upon presentation of a passport, and for foreign guests – passports, entry visas and migration cards.

The hotel is open 24 hours a day.

Check in time is 14:00, check out time is 12:00.

The restaurant is open from 7.30 to 23.00.

Payment for accommodation and extra services in the hotel is made both with cash payment and by bank transfer according to the approved price list for accommodation services.

According to the anti-smoking law of June 1, 2014, in rooms and public areas of the hotel, smoking is prohibited. You can take advantage of special smoking places outside the hotel.

There is no booking fee, regardless of the booking channel.

Children under the age of 7 years, without a separate bed, will not be charged. In the case of an extra bed, payment is charged according to the tariffs, breakfast is included in the price.

Individual safe. Individual guest safes for valuables are located in the hotel rooms.

Throughout the hotel, the Dekart Hotel (D’Hotel) provides an Internet access service via Wi-Fi wireless access. This service is free of charge for hotel guests and visitors. Password is not required.

Messages. During your stay at the hotel, all incoming messages will be transferred directly to your room. Facsimile and electronic messages for our guests around the clock are accepted at the front office desk: reception@dehotel.ru

Power supply voltage: 220V.

Ventilation. All rooms are equipped with ventilation and air conditioning.

Unfortunately, staying in a hotel with large pets, insects and reptiles is not possible. For accommodation of a small pet, please contact the sales manager of the hotel sales@dehotel.ru

The cost of visa support is 1200 rubles. per person. Details of registration please specify in the booking department by phone. +7 (499) 426-11-26

Cancellations can be made at least one day prior to arrival. In case of no-show / late cancellation, a penalty of one night’s accommodation will be charged according to the tariifs.